Door Maintenance & Support
At Door Support, we are passionate about the safety and reliability of door systems across the North East. We therefore pride ourselves on providing a first-class door maintenance and aftercare service for all automatic and manual door installations. Whether Door Support installed your entrance system or not, we can carry out a full inspection, service, and any necessary repairs to ensure your doors operate as new. Contact us to design a comprehensive maintenance plan today.
Planned Maintenance
As well as preventing unnecessary breakdowns, routine door maintenance is essential to ensure that your automatic (powered pedestrian) doors do not pose a danger to users and comply with current legislation. It is a legal requirement (in accordance with BS7036 BSEN16005) to have your doors serviced at least once a year, or more often depending on the amount of usage.
The Health and Safety at Work Act 1974 and Workplace regulations 1992 both state that regular servicing of industrial doors such as roller shutters is required.
If you don’t comply, you can face hefty fines, or worse, you could be held liable and get taken to court if an injury occurs due to an unsafe entrance.
Reactive Maintenance
Should you find yourself in a position where your doors have unexpectedly failed, compromising safety and the security of your premises, contact our team on 0191 214 5655. We aim to respond to all customer calls within 24 hours, with evening, weekend and bank holiday coverage for contracted customers.
In most cases, our experienced engineers can fix the problem in the first visit and units can be repaired and up and running in no time at all. But if not, we will ensure your doors are safe and your building is secure and supply any necessary parts to repair. We can offer parts for almost all types and makes of doors.
Types of Doors We Support
We offer a full range of servicing and maintenance solutions for all types of commercial doors, including fire doors, roller shutters, and more. Our preventive maintenance programs help prevent costly repairs, improve door longevity, and ensure compliance with safety regulations. Take a look at our options below:
Door Installation Services
At Door Support North East, we don’t just service and maintain commercial doors. We also offer a full door installation service. Click the button below to find out more.
Get in Touch
Got a question about commercial door installation, maintenance or inspection? Get in touch using the form below.
Testimonials
With combined industry experience exceeding 100 years, Door Support has established a reputation for quality and service to its customers throughout the North East. Here are just a few of our customer reviews.
Jon Paterson
Door Support North East recently installed new fire doors for our office building. Their team was professional, efficient, and the quality of work was excellent. We were particularly impressed with their attention to detail and commitment to ensuring compliance with all relevant fire safety regulations.
Andrew McGregor
We've been using Door Support North East for our roller shutter maintenance for years, and we couldn't be happier. They are always prompt, reliable, and their service is consistently excellent. Their preventative maintenance program has saved us from costly emergency repairs and ensured our shutters operate smoothly.
Jacky Flint
We were extremely impressed with the service we received from Door Support North East. They quickly resolved an issue with our automatic doors, minimizing disruption to our business. Their engineers were knowledgeable, courteous, and efficient. We highly recommend their services for all your door needs.
Anthony Jackson
Door Support North East recently completed the installation of a new set of fire doors for our school. The entire process was smooth and efficient, from the initial consultation to the final installation. We are very satisfied with the quality of the work and the professionalism of their team.
Robert Jamieson
We were facing a potential fire safety issue with one of our roller shutters. Door Support North East responded promptly to our call and quickly identified and resolved the problem. Their expert advice and efficient service gave us peace of mind knowing our building is safe and secure.
